Lexus of Rockhampton are covered by the Federal Privacy Act and its National Privacy Principles (NPPs), which set out standards for the collection, use, disclosure and handling of personal information.
Personal information is essentially information or an opinion about a living individual whose identity is apparent or can reasonably be ascertained from the information Lexus of Rockhampton collect, use or disclose after 21 December 2001. It does not apply to our employee records.
How and why Lexus of Rockhampton collect personal information
Lexus of Rockhampton collects personal information either directly from the relevant individuals or indirectly from third parties. For example, a client may not only provide us with information on himself or herself for the purpose of obtaining our goods and services but also on other co - clients who they represent. Lexus of Rockhampton collects personal information to be able to provide our various services. These include supply and servicing of New and Used Vehicles, supply of services for Financial and Insurance needs, supply of goods and services in relation to motor vehicle parts and many other varied services we provide for our clients.
Lexus of Rockhampton also use it to help to develop and identify products and services that may interest clients, conduct market or customer satisfaction research, develop, establish and administer alliances and other arrangements with other organizations in relation to the promotion, administration and use of our respective products and services. For more information on our services please contact us.
How Lexus of Rockhampton use and disclose personal information
Lexus of Rockhampton do not use or disclose personal information for any purpose that is unrelated to our services and that you would not reasonably expect (unless you have consented).
Lexus of Rockhampton has a duty to maintain the confidentiality of our clients' affairs, including personal information. Our duty of confidentiality applies except where disclosure of your personal information is with your consent or compelled by law.
Lexus of Rockhampton usually discloses personal information to third parties who assist us or are involved in the provision of our services. For example, in arranging and managing your insurance needs Lexus of Rockhampton may provide information to insurers, premium funders.
Lexus of Rockhampton takes reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever Lexus of Rockhampton collect or use or disclose it. If the required personal information is not provided, Lexus of Rockhampton or any involved third parties may not be able to provide appropriate services.
What Lexus of Rockhampton expect of you and third parties Lexus of Rockhampton deal with
When you provide us with personal information about other individuals, Lexus of Rockhampton rely on you to have made them aware that you will or may provide their information to us, the purpose Lexus of Rockhampton use it for, the types of third parties Lexus of Rockhampton disclose it to and how they can access it (as described in this document). If it is sensitive information Lexus of Rockhampton rely on you to have obtained their consent to the above. If you have not done either of these things, you must tell us before you provide the relevant information.
If Lexus of Rockhampton give you personal information, you and your representatives must only use it for the purposes Lexus of Rockhampton agreed to.
Where relevant, you must heed the requirements of the National Privacy Principles set out in the Privacy Act 1988, when collecting, using, disclosing and handling personal information on our behalf. You must also ensure that your agents, employees and contractors meet the above requirements.
Security of your personal information
Lexus of Rockhampton endeavour to protect any personal information that Lexus of Rockhampton hold from misuse and loss, and to protect it from unauthorised access, modification and disclosure. For example, Lexus of Rockhampton maintains physical security over our paper and electronic date stores and premises, such as locks and security systems. Lexus of Rockhampton also maintain computer and network security - for example Lexus of Rockhampton use firewalls, which are security measures for the Internet - and other security systems such as user identifiers and passwords to control access to computer systems.
Transfer of information overseas
Lexus of Rockhampton may transfer your personal information overseas where it is necessary to provide our service. For example, Lexus of Rockhampton sometimes uses the Internet to collect and process information. In most cases, Lexus of Rockhampton only does this with your consent.
Opting out
If Lexus of Rockhampton send you any information about services or products, or you do not want us to disclose your personal information to any other organization (including related bodies corporate) you can opt out by contacting us in writing or by fax or email.
How to contact us
If you wish to gain access to your personal information, or you want us to correct or update it, or you have a complaint about a breach of your privacy, or any other query relating to our Privacy Policy, contact our Privacy Officer during business hours on:
Telephone: (07) 49245200
Mail: PO Box 1187, Rockhampton, Qld. 4700
